What it is: The modern upgrade to traditional SMS messaging.
Core features: High-resolution media, read receipts, interactive buttons, and verified business profiles.
How it works: Transmits via Wi-Fi or mobile data and automatically falls back to SMS when needed.
Compatibility: Supported across Android and iPhone devices running iOS 18+, depending on carrier availability.
Business value: Boosts engagement for review requests, alerts, customer support, and other customer communications.